You must understand your obligations under consumer law when supplying to consumers with disabilities. Failure to do so is breaking the law and can result in. Failure to do so is a violation of the law and may result in prosecution. The NDIS is administered by the National Disability Insurance Agency (NDIA).
The NDIA is responsible for determining eligibility for the program and for developing personalized support plans for participants. For more information, read the department's fact sheet on the NDIS for Schools (Word, 86 KB) or visit the NDIS website. The plan administrator may be required to reimburse any amount that was not spent according to your plan. If you are not satisfied with that result or do not want to discuss the matter with your plan administrator, you can file a complaint with the NDIS Commission.
Plan management is not the same as having the NDIA manage your NDIS plan funds or you deciding to self-manage your plan. Even if your funds are managed by the NDIA or a plan administrator, you should regularly check the myplace portal and your funds to ensure that your budgets are on track. Your partner dedicated to early childhood or LAC or NDIA planner will ask you how you would like to manage NDIS funds during the planning meeting. This video (3 minutes and 37 seconds) shows how Wauchope Public School is working with families and NDIS-funded service providers to support students with an NDIS plan.
A flow chart has been developed to help schools incorporate NDIS supports into planning personalized learning and support. The NDIA expects the plan administrator to validate an invoice and submit a payment request to the NDIA within five business days of receiving it. An NDIS partner in the community that provides local coordination services or early childhood services can support you in implementing and monitoring the plan. If you have a complaint with your plan administrator service, start by talking to your plan administrator.
They will help NDIS participants develop their NDIS plan and take advantage of the variety of supports needed to achieve their goals. When the plan administrator identifies overspending or underspending, they must inform you as soon as possible, regardless of how often the reports are submitted. For example, you can choose to self-manage part of your plan from the start and let the NDIA manage the rest. This will involve regular reporting on the budgets managed by the plan, as described in the NDIS Guide to Plan Management.
No, the role of the plan administrator is not to determine if the supports or services purchased are “reasonable and necessary.” Anyone can participate in an NDIS planning meeting if invited by the participant or their family and with their consent.
