The Privacy Act authorizes our collection of personal information when necessary to facilitate access to the NDIS and perform our other functions. Non-compliance means not following the rules and regulations of the NDIS. Non-compliance can range from a simple mistake to criminal matters such as fraud. It can be accidental or deliberate.
This is done remotely and no site visit is necessary. The NDIS Commission will conduct a formal evaluation in accordance with internal procedures and legislative requirements. The NDIS Commission may collect personal information about you, your representative, or a third party. If you would like to request information on the status of your application, please contact the NDIS Commission directly at 1800 035 544. This stage of the process requires a GCC auditor to thoroughly review the self-assessment and supporting documentation that you provided to the NDIS Commission during your request.
Upon completing your request, the NDIS Quality and Safeguards Commission will email you an “Initial Scope of the Audit” with a summary of your requirements and instructions on whether you should conduct a verification or certification audit. However, the Privacy Act sets out the circumstances in which the NDIS Commission may deny access to or correction of personal information (for example, if the NDIS Commission does not receive personal information about you, the Privacy Act will not apply). Under the Privacy Act, you also have the right to request corrections to any personal information that the NDIS Commission has about you if you believe that the information is inaccurate, out of date, incomplete, irrelevant, or misleading. You should keep this in mind when sending us personal information by email or when using the NDIS Commission website.
We will not request information that is not reasonably necessary or is directly related to a function or activity of the NDIS Commission. The NDIS Commission may also obtain personal information collected by other Commonwealth agencies, state or territorial government bodies, or other organizations. It is also possible to access and correct documents held by the NDIS Commission under the Freedom of Information Act 1982 (the Freedom of Information Act). The NDIS Commission found that many of these participants had experienced similar high-pressure practices from this supplier.
The NDIS Commission sets the required qualifications for each occupation group and takes into account professional registration requirements and industry requirements. An example of protected information from the Commission is information about a worker that appears in the NDIS worker selection database.
